Reference

Legal terms for your India account

We set out the legal terms for your India account in plain English, so you know how access, data use, cookies, and request handling work before you open…

Local lawData useCookie choicesAccount requests
k72 Legal terms for your India account
REQUEST PATHS

Send legal requests to our team

If you need a copy of the terms, want a correction, or need help reading a notice tied to your account, use the contact route that matches your request.

Live chat Open chat from your account area if you want a quick reply on terms, record changes, or a notice you cannot read. We keep the thread linked to your account file so the same team can finish it without repeating questions.
Email Send longer requests by email when you want to attach a screenshot, a document, or a written explanation. We keep the subject clear and route it to the team that handles legal account requests.
Web form Use the form if you want us to log a request directly from this page. It helps us capture the exact account details you want changed and reduces back-and-forth.
HANDLING STANDARDS

How we handle data and cookies

Our policy handling is built around four things: clear record keeping, controlled cookies, account checks, and a single place to ask for changes.

Data use

We use account, payment, and device details to run the service, check activity, and handle support cases. We do not treat that data as public, and we limit access to staff who need it for a defined task.

Cookie control

Cookies help us remember session state, language choice, and where you left off. You can clear them in your browser, but some parts of the page may ask you to sign in again after that.

Account safety

Keep your password private and use a device lock where you can. If you see a login you do not recognise, tell us at once so we can check the account and stop further access.

Retention

We hold records only as long as needed for service use, disputes, and legal duties. After that period, we delete or archive them in a form that no longer needs active handling.

Change requests

You can ask for access, correction, or deletion of your details through the contact route on this page. We may ask you to verify the account before we apply the change.

Local access

Where a state or territory rule changes what we can offer, that local rule applies first. We do not extend access beyond what the law allows in your location.

Questions about access and requests

These answers cover access, records, cookies, and how we handle a request tied to your account. If your location has its own rule, that rule comes first. For anything that needs action on your file, use the contact route from this page so we can match it to the right record and reply without guesswork. That keeps the path short and cuts extra back-and-forth.

Access depends on local law and is available only where local law permits. If your region does not allow the service, we do not open it from elsewhere, and your account screen will show the options that apply.

We keep the details needed to run the account, process requests, and settle support issues, including transaction and device records where required. We limit access to staff who need it for a defined task.

Yes. Send the request through chat, email, or the form on this page, and include the exact field you want changed. We may ask you to confirm the account before we update it.

Cookies help the site remember your session, language, and page state. If you clear them, some parts may ask you to sign in again, but the legal terms still stay in force.

We keep records for the period needed for service, disputes, and legal duties, then remove or archive them. The exact period can vary by record type and request, so we keep it tied to purpose.

Use the support route on this page and tell us whether you need access, correction, deletion, or a term query. We will match it with your account file and reply through the same channel.

No. UPI, Paytm, PhonePe, and Google Pay are payment context only; the legal terms remain the same, while availability depends on local law and the checks linked to your account.